Privacy Policy

1. Introduction

Vezity Performance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vezityperformance.com or use our services.

By accessing our website or using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for an account or create a profile
• Fill out contact or application forms
• Book consultations or training sessions
• Subscribe to our newsletter
• Participate in surveys or promotions
• Communicate with us via email or other channels

This information may include:

• Name and contact details (email, phone number, address)
• Date of birth and gender
• Health and fitness information (goals, medical history, injuries)
• Payment information (processed securely through third-party providers)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on site
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Match you with suitable trainers within the Vezity Performance ecosystem
• Process payments and manage your account
• Send you important updates about your training
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Monitor and analyze usage patterns
• Prevent fraud and enhance security
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Your Trainer

When you sign up for training, we share necessary information with your assigned Vezity Performance trainer to facilitate your coaching.

Service Providers

We may share information with third-party vendors who perform services on our behalf, such as:

• Payment processing
• Email marketing services
• Website analytics
• Customer relationship management

These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing
• Objection: Object to certain processing activities
• Data Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@vezityperformance.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website with an updated effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@vezityperformance.com

Johannesburg, South Africa

This Privacy Policy is designed to comply with applicable data protection laws, including the Protection of Personal Information Act (POPIA) in South Africa and the General Data Protection Regulation (GDPR) where applicable.